labour

Quebec’s CEGEP network stretched thin, unions warn

Matthew Daldalian, Local Journalism Initiative Reporter

Quebec’s CEGEP network is entering the new academic year with fewer staff, aging buildings, and more students than ever, a mix union leaders say is unsustainable.

From support workers to professional staff, those on the ground say they are being asked to do more with less as a government-imposed hiring freeze and budget reductions collide with steady growth in student enrolment.

Valérie Fontaine, president of the Fédération du personnel de soutien de l’enseignement supérieur (FPSES-CSQ), said more than around 50 positions have already been cut in the 13 colleges her federation represents. “For sure it’s gonna bring some work overload for those people still there,” she said. “You cannot have people to do more with less resources.”

Support roles disappearing

The positions being lost are not just administrative jobs, Fontaine said, but front-line roles that directly serve students. Recreation technicians, social work technicians, laboratory staff, and special education workers have all been affected. “Those are all positions that give direct services to the students,” she said. “So, for sure there’s gonna be an impact.”

The cuts come as CEGEPs are welcoming more students with special needs than in the past. Fontaine noted that while some schools once served just a handful of students requiring accommodations, many now have a large population.

Aging infrastructure

Physical infrastructure is also showing its cracks. Fontaine said many colleges have long delayed necessary repairs, with two-thirds of campuses reporting urgent needs last year. But the freeze has tied their hands even further. “Last year we weren’t even able to buy books,” she said. “Imagine working in a CEGEP without being able to buy books— it makes no sense for us.”

Laboratories and classrooms are also increasingly ill-suited for modern learning. Fontaine warned that without proper funding, equipment and facilities will only fall further behind.

Professional staff under pressure

For professional staff, who provide psychological services, academic guidance, and counselling, the situation is just as dire. “If a CEGEP used to have three guidance counsellors and now we’re down to two, of course that will eventually have impacts,” said Éric Cyr, resident of the Fédération du personnel professionnel des collèges (FPPC-CSQ). He’s witnessed hiring restrictions and cuts affecting nearly every role. “There’s a limit to what we can do.”

Cyr said the consequences are already clear: waiting lists for counsellors, students being redirected to the private sector, and heavier workloads for those who remain. “The worst consequence that could happen is that students would not have what they need to persevere and get a diploma,” he said.

Professionals are already reporting increased pressure to do more with less, a situation Cyr says may lead to burnout, sick leave, or resignations. The result, he warned, is fewer services precisely as student numbers climb.

A growing student body

At the same time, enrolment is climbing. Both Fontaine and Cyr stressed that student numbers are rising steadily, with this fall marking one of the largest increases yet.

“We don’t have money, they’re gonna have less services, and we have more students,” Fontaine said. “We need space because we’re lacking space toot.”

Cyr agreed, pointing out that today’s CEGEP students often arrive with a wider range of learning needs than in past generations. “Many students now come to CEGEP who would not have been in the system 30 years ago,” he said. “Professional services are really needed in great numbers if we want to keep these students getting diplomas and succeeding.”

Even the Centrale des syndicats du Québec’s (CSQ) president, Éric Gingras, described in a press release the situation as part of “the slow erosion of a network once considered a Quebec treasure,” adding that elected officials appear “completely indifferent.”

Extra strain on English CEGEPs

For English-language colleges, an added pressure comes from Law 14, which expanded French language requirements in 2022. Cyr said complying with the law has created “a lot of extra work” for staff, just as resources shrink. “Now there’s gonna be less resources for our colleagues in the English CEGEPs to do that work,” he said.

Morale and mental health

Both leaders flagged staff morale as a growing problem. Fontaine noted that while support workers are dedicated to their colleges, rising workloads risk pushing many out of the system, with mental health concerns at the forefront.

Cyr said professional staff are in the same position. “We will do everything we can to give great services and help the students,” he said. “But eventually something will have to give.”

Calls for change

Union leaders say the quickest step would be to lift the hiring freeze so that vacancies from retirements, sick leave, or departures can be filled. Fontaine argued it is unreasonable to expect colleagues to cover the work of three positions. “It’s not normal for the colleague to take all the jobs,” she said.

Cyr said the priority should be restoring depleted counselling and psychology positions, which he called essential to student success. “Direct services that are now impacted since last May— those would have to be the priority if we want all these new students to have a good experience with CEGEPs and stay there and get a diploma,” he said.

For both Fontaine and Cyr, the message is the same: Quebec’s CEGEP network cannot keep doing more with less.

The FPPC-CSQ represents over 2,200 professional staff across 38 CEGEPs in Quebec. It is affiliated with the Centrale des syndicats du Québec.

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Laval residents stranded amid Air Canada strike

Matthew Daldalian, Local Journalism Initiative Reporter

Air Canada passengers across Canada and abroad were left scrambling last week after more
than 10,000 of the airline’s flight attendants took to the picket line. The strike, which lasted from
Aug. 16 to 19, grounded flights at the peak of the summer travel season and affected nearly half
a million people worldwide.

The walkout ended after a tentative deal was reached between Air Canada and the Canadian
Union of Public Employees (CUPE), but backlogs continued for days as travellers tried to make
their way home.

“I can’t even explain the emotional rollercoaster that we went through,” said Laval resident Rosy
Trimboli, the uncertainty turned her family’s first trip to Europe into a drawn-out ordeal. “It’s been
hell to say the least.”

The Flight

Trimboli’s return flight to Montreal was scheduled for Sunday, Aug. 17. On the Thursday
previous, she received an early notice warning of potential disruptions. Before she knew it, Air
Canada flights were grounded, and her family’s return was suddenly in question.

Attempts to reach Air Canada took hours, with spotty Wi-Fi connections and long waits on hold.
When she finally connected with an agent, she was told her original flight was still technically
intact— meaning the airline could not yet rebook her family onto a competitor. The only other
option was to reschedule for later in the week.

“It was like a real-life gambling decision on the spot,” she said, describing the pressure of
deciding whether to rebook or hold onto her original flight.

Faced with uncertainty, Trimboli tested her luck: her eldest would fly alone on Thursday, while
the rest of the family would follow Friday through Frankfurt. Hours later, news broke that a
tentative agreement had been reached.

Under Canada’s Air Passenger Protection Regulations, airlines are required to rebook
customers on other carriers if flights are cancelled. But because strikes are considered beyond
an airline’s control, Air Canada is not obligated to cover additional costs like hotels or meals.
Still, the carrier expanded its policy, pledging to reimburse “reasonable” out-of-pocket expenses
such as lodging and transport for travellers affected between Aug. 15 and 23.

For Trimboli’s family, the uncertainty stretched over days. As they weighed their options, they
also booked a separate set of refundable tickets at a steep cost.

“Hours of searching and thinking and how can we get out of here,” Trimboli said. “We were just
throwing money to get home.”

Ultimately, the family cancelled those tickets, hoping the rebooked Air Canada flights would
hold. The decision added to an exhausting stretch of second-guessing and mounting costs,
including multiple Airbnbs and meals for the extra days.

Air Canada expects most delayed passengers to be rebooked by the end of the week, though it
acknowledged that clearing the backlog will take time.

After a Cruise

While Trimboli grappled with uncertainty overseas, other Laval residents faced similar
challenges closer to home.

Christine, who asked that her full name not be published, had just disembarked from a cruise
with her family of five when she discovered their return flight was cancelled the night before
departure. With limited phone access on the ship, she scrambled for alternatives.

Flights back to Montreal quickly became unaffordable, so Christine cobbled together a
patchwork itinerary through the northeastern United States. Her family eventually flew into
Albany, New York, then drove across the border to Laval.

“It was chaotic and stressful,” she said, adding that a looming hurricane in Florida only
heightened the pressure.

Part of her frustration came from how little information she could get from the airline while trying
to make arrangements. She also questioned why action from authorities only came once flights
were already grounded. “What’s even more disappointing, to be honest, is that the government
didn’t get involved at all before this,” she said.

Despite the disruption, Christine said she had no resentment toward the crews who formed the
picket line. “I totally agree that these people should be paid from the moment they get on the
plane and not just when they’re in the air,” she said. “I absolutely sympathize with the flight
attendants.

Labour Issues

The tentative agreement with CUPE includes annual raises over four years and, for the first
time, pay for work done on the ground. Newer attendants would see a 12 per cent increase
retroactive to April, while those with more seniority would receive eight per cent. Salaries would
continue to rise gradually, with the cap moving from $80,000 to $88,000.

Ground pay would also be phased in, starting at half an hourly wage and rising to 70 per cent by
the end of the contract. Union members are expected to vote on the deal between Aug. 27 and
Sept. 6.

For Zareh Asparian, another Laval resident, the strike meant turning a weekend trip to
Edmonton into a cross-country road journey. He had travelled with his wife and daughter for a
skating certification event, only to find return flights to Montreal repeatedly cancelled. After
exploring connections through the country and even the U.S., he and his family were left without
viable options.

Instead, they extended their car rental and drove the 3,700 kilometres back to Laval over three
days.

“There are worse things in life,” he said. “But where I have a hard time is… you can’t leave
people stranded.”

Asparian said he supports fair pay for flight attendants but called striking as a tactic “outdated”.
“I think things could be handled in a much more professional manner,” he added.

Back to Work

This summer’s unrest is not the first time Air Canada passengers have found themselves caught
in the middle of a labour dispute. In 2011, flight attendants and ground crews staged separate
walkouts over pensions and wages, only to be forced back on the job through federal legislation.
The following year, pilots protested imposed contracts with coordinated “sick-outs,” disrupting
hundreds of flights before Ottawa again stepped in.

Similar tensions have flared before, including a nationwide strike in 1998 and repeated disputes
after Air Canada’s merger with Canadian Airlines in 2000. Labour unrest has been a recurring
challenge for the country’s flagship carrier.

The strike was the first since 2011 to defy a federal back-to-work order. Labour Minister Patty
Hajdu invoked Section 107 of the Canada Labour Code, which grants the government power to
intervene in work stoppages deemed disruptive to industrial peace. Critics say the measure
undermines unions’ bargaining leverage, while advocates argue it protects the travelling public.
For many passengers, the broader debates about contracts and labour law mattered less than
the immediate toll of being stuck far from home.

Trimboli said the hardest part was the lack of clarity. “I was just hoping for a bit more
transparency as opposed to a little bit every day of like, here, you’re cancelled, we don’t know,”
she said.

Air Canada has encouraged passengers to submit claims for reimbursement. However, some
travellers may face long waits for resolution as CBC reported that Canada’s complaints backlog
is already at more than 87,000 cases.

For Trimboli, the experience left a lasting impression. “People told me there are worse places to
be stuck. But there’s nowhere in the world that you want to be stuck when you just want to get
home,” she said.

Laval residents stranded amid Air Canada strike Read More »

Firefighters’ union rejects proposed collective agreement

Firefighters’ union rejects proposed collective agreement

Ruby Pratka

editor@qctonline.com

Representatives of Quebec City’s firefighters’ union and city officials will return to the negotiating table after 75.6 per cent of union members rejected a proposed collective agreement on Oct. 22.

“This result is not a surprise for our organization, which had taken stock of the concerns and expectations expressed by its members throughout the negotiation process,” union representatives said in a statement. “During the consultations, it became clear that several major issues, both in terms of working conditions and salary and regulatory aspects, had not found satisfactory answers. Our members expressed their desire to see significant changes, and this refusal reflects their determination to obtain conditions that meet their expectations and needs.”

“We fully respect the decision of our members, which demonstrates the importance of the unresolved issues in this agreement,” said Alexandre Arturi, president of the Association des pompiers professionnels du Québec (APPQ), which represents about 500 firefighters, fire prevention specialists, dispatchers, in- structors and communications staff serving in the Service de protection contre l’incendie de Québec (SPCIQ; Quebec City fire department). “This vote sends a clear message: we must return to the negotiating table with the objective of obtaining concrete and lasting changes for all of our members.”

The APPQ “remains determined to continue discussions with the relevant bodies, with the same rigour and determination, in order to reach an agreement that meets the legitimate expectations of its members,” the statement said. “We hope this vote will be an opportunity for all parties to engage in a constructive and solution-oriented dialogue that reflects the realities on the ground. We would like to highlight the commitment and mobilization of our members throughout this process and assure them that their voices will continue to be heard in the coming proceedings.”

Under the Quebec labour code, it is illegal for municipal fire or police departments to strike; it’s also illegal for municipalities to lock out police or fire departments during labour disputes. The QCT was not able to obtain clear answers on what pressure tactics are available to firefighters in the event of a labour disagreement.

“In this context, [the Ville de Québec] will have to initiate the mediation process provided for by the law, despite the fact that the monetary and working conditions offered were, in our opinion, more than interesting,” city spokesperson François Moisan said in a brief statement.

Neither city officials nor APPQ representatives commented further, citing the ongoing negotiations.

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