dpj

Fewer reports to DPJ in Gaspésie-Îles-de-la-Madeleine

Nelson Sergerie, LJI Journalist

GASPÉ – The number of reports received and those retained by the Direction de la protection de la jeunesse (DPJ) in Gaspésie-Îles-de-la-Madeleine declined in 2024-2025 according to a document presented on June 19.

The number of reports retained fell from 678 in 2023-2024 to 519 in 2024-2025. The theme of the latest annual report is “Protecting children collectively.”

“It’s really about how, beyond a report, we can protect children. Every action is an important action for children, and as a DPJ, we really wanted to mention that DPJs alone can’t protect Quebec’s children,” explains Michelle Frenette, Director of Youth Protection and Provincial Director for Gaspésie-Îles-de-la-Madeleine.

Without denying that in recent years, the DPJ has experienced some bad press, Ms. Frenette maintains that every day, every member of her department offers the best.

“We must always strive for improvement, and that’s what we wanted to demonstrate in this strong message of wanting to succeed in order to do better for Quebec’s children,” continues the director.
Although the number of reports is down 11% this year, the long-term trend over the past decade remains upward.

“What’s interesting for us is the decrease in the number of assessments and retentions,” says the director. The decline rate is 24%.

A number of measures may have helped reduce the number of cases.

“For the past two years, we’ve been implementing a field verification program. These are interveners who can make a few small interventions as soon as a case is reported. Sometimes, we can deploy an intervener who will do one or two small meetings with families and link up with other services, which can make a difference in the region,” explains Ms. Frenette.

A great deal of awareness-raising is done on the front line, notably involving schools and a community committed to its children.

By MRC territory, the number of reports accepted dropped significantly in the Côte-de-Gaspé (from 146 to 78), Avignon (from 110 to 56) and Gesgapegiag (from 33 to 14).

In the other MRCs and Listuguj, the data remain stable.

“It’s hard to explain year-on-year decreases or increases. Sometimes, it’s due to more team awareness, or events in the MRCs. Sometimes, it’s more complete teams on the front line or at school level, where there are more interventions,” says the director.

Urgent and semi-urgent cases are responded to immediately. For less urgent cases, response times have been reduced from 20 days to 14 days.

“We’re mostly within our response times. We have less than 20 children on our waiting list, and they’re on schedule. This is excellent news for our region. We’re trying to keep the number of children on the waiting list to a minimum, with a firm enough rhythm to provide services on time,” says Ms. Frenette.

Neglect remains the leading reason for referrals at 33%, followed by psychological abuse at 26%. These proportions have remained fairly stable year over year.

Under the Young Offenders Act, a decrease of six interventions was noted, from 121 to 115 cases. Of those involved, 98% of young people followed their sanctions.

“The three main offences are assault, breach of probation and theft. Sometimes mischief. We want to work with teenagers as teenagers. We want to work on accountability, rehabilitation and reintegration. Recidivism rates are very low,” explains the director.

In recent years, a number of vacancies have arisen, putting pressure on the staff who remain in the field.

“When it comes to reporting, assessment and orientation, our team is almost complete. We still have some good news on that front. We still face challenges in applying measures, particularly in the Bay of Chaleurs and Haute-Gaspésie, where we have a little more difficulty following up on families,” she explains.

Finding bilingual workers to serve English-speaking families in the Bay of Chaleurs remains a challenge.

While other parts of the healthcare system have faced budget cuts, the DPJ has so far been spared.
“Everyone will have to look at efficiency. We’re managing public funds and we have to be constantly improving. Now, we have to make sure we sit down together, and that’s where the decisions will have an impact, and as DPJ, it’s clear that the interests of the children will be the first thing we bring to the table, to avoid having a direct impact on their safety, their development and the services offered,” calculates Ms. Frenette.

Fewer reports to DPJ in Gaspésie-Îles-de-la-Madeleine Read More »

Helping improve access to health services

Cynthia Dow, LJI Journalist

CASCAPEDIA-ST-JULES -For about a year now, New Carlisle’s Matthew Munro has been working as Executive Advisor to the PDG (président – directeur général) of the local health authority, the Centre intégré de santé et de services sociaux de la Gaspésie (CISSS). Mr. Munro told SPEC he very much appreciates the openness to the anglophone and Indigenous communities shown by Martin Pelletier, who was appointed to the top position in the institution in May 2022. 

“Mr. Pelletier recognizes that the Indigenous communities have been here long before anyone else, and that the English-speaking community (ESC) is a historic population. Therefore, both deserve access to all the services available from the public health system.” 

Mr. Munro has been working in the social services sector for the past 25 years. The main focus of his job is finding ways to work with the ESC and Indigenous communities to improve access to services, better understand their needs, and addressing existing barriers. His goals are “the three Cs: co-development, co-construction and collaboration.” 

“And my guiding principle is that I want to be easy to reach, to be there to listen, to advocate, to do what I can to make things smoother for people who need health care services.” 

Mr. Munro believes positions like his are essential “…because these cultures we have here in the Gaspé are unique, and the public system cannot be specialized in every culture they work with. It’s important to have someone there to act as a liaison and advisor.” He sits on provincial tables where best practices in working with minority cultures are discussed, “…just to make sure we’re up to date and applying these best practices.” 

His first priority has been to maximize collaboration with community partners. “There are lots of excellent partners in both communities, for example, the mental health advisory committee, the anglophone collaboration network, the regional access committee, and the Indigenous community of practice, which includes about 26 partners. They meet every six weeks to examine priority services for Gesgapegiag and Listuguj, including mental health, substance use, rehabilitation, midwifery, and Maria hospital services,” says Mr. Munro. 

“These days, what all the partners — ESC and Indigenous — are telling us is that the priorities are mental health, dependency issues, and the need for a speech and language pathologist,” Mr. Munro explains. 

When asked about the main barriers to accessing service, the social worker said, “I think there is a lack of understanding on all sides, so a need for more awareness of how things are, how the system works, and more communication by getting together face to face.” 

At the same time, the CISSS User’s Committee has asked him to help set up presentations to both Indigenous and ESC groups about users’ rights. He hopes these presentations will be offered sometime this spring. In the next few weeks, a delegation from the ESC will visit Maria Hospital to help improve signage. 

There is also an idea to create a community of practice for bilingual workers at the CISSS, to support them in providing services in English. 

“In all this work, I am looking for recommendations we can take to the regional access committee, which would in turn make official recommendations to the PDG, using a process put in place by the Ministry so it gives the recommendations some power, and enhances this structure which provides a greater voice to the minority communities.” 

Helping improve access to health services Read More »

Scroll to Top