Published November 13, 2023

Celebrating the Week of Patient Rights

The Integrated Health and Social Services Center (CISSS) of Laurentides is taking this opportunity to acknowledge the dedication and hard work of volunteers and resource persons who serve on these committees with the focus on healthcare quality and patient rights taking center stage from November 12-18, 2023, during the Week of patient rights. This week highlights the theme ” patient Committees throughout Quebec: A Winning Choice,” showcasing the integral role these committees play in the health and social services network.

The CISSS of Laurentides at the Forefront of patient Advocacy

Located at 290, rue De Montigny, the CISSS of Laurentides oversees a regional patient committee and several local patient and resident committees. Their essential mission is to safeguard the rights and interests of service patients. These committees are vital in informing patients about their rights and responsibilities, promoting the betterment of patient living conditions, and assessing satisfaction levels concerning services rendered.

The health and social services law entitles patients to a spectrum of rights, such as access to information, appropriate health and social services, the freedom to choose their healthcare professional within certain constraints, and the right to receive emergency care when life or physical integrity is at stake. Additionally, patients can consent to or refuse care, be actively involved in decisions affecting their health, and receive services in English. They are also entitled to confidential treatment of their personal health information and have the right to lodge complaints if necessary.

Call for New Committee Members

The patient committees of the CISSS des Laurentides are an embodiment of the community’s collective voice in healthcare. As they strive for continuous improvement, they welcome new participants who are passionate about enhancing the quality of care and services in the Laurentides region.

Those interested in making a difference are encouraged to reach out to their local committees and contribute to this significant cause.

Learn More and Get Involved

For anyone looking to gain more information or to become involved with the patient committees, the CISSS des Laurentides has provided resources and contact information on their website. Visit www.santelaurentides.gouv.qc.ca to explore the patient committees’ page and learn about their impactful work. With the invitation open to all community members to join the cause, the CISSS de Laurentides reinforces its commitment to excellence in healthcare service and respect for patient rights. As we approach the Week of Patient Rights, the spotlight on these committees serves as a reminder of the vital role they play in ensuring the healthcare system is responsive, accountable, and above all, patient-centered.

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