Author: The Record
Published October 29, 2024

By William Crooks

Local Journalism Initiative

Two Eastern Townships camps, Quebec Lodge and Camp Kionata, have recently achieved accreditation from the Association des camps du Québec (ACQ). This accreditation marks a significant milestone, as the ACQ’s stamp of approval requires rigorous adherence to provincial camp standards, ensuring both safety and quality for participants. For the camps, this accomplishment is the result of intensive preparations, staff commitment, and adjustments aimed at meeting ACQ’s high standards.

Quebec Lodge’s Program Director, Bailee Fraser, shared insights Oct. 24 into the process, emphasizing the importance of ACQ’s oversight in a province where camps otherwise lack regulatory governance. “The ACQ is essentially the only body that provides standards for camps in Quebec,” Fraser explained. “It’s about ensuring that a camp is safe and that it maintains proper staff-to-camper ratios, among other key factors.” Accreditation by the ACQ involves a thorough verification process of camp practices, protocols, and even the accuracy of promotional content. “They want to make sure we’re not falsely advertising, and that what we claim on our website is accurate and truthful,” Fraser added.

For Quebec Lodge, gaining accreditation was less about overhauling operations and more about formalizing existing practices. “We’ve been following ACQ guidelines for three years,” Fraser said. “We had to sit down and write policies so that the camp’s standards would remain intact regardless of who’s managing it.” She acknowledged that the most challenging aspect was creating comprehensive documentation for future camp leaders. This was necessary to preserve the knowledge accumulated by longtime staff, ensuring smooth operations for years to come.

The accreditation process also includes ongoing maintenance of standards, as ACQ requires camps to submit updated policies annually. In addition, an inspector will conduct an on-site visit every three years to verify compliance with language laws, staff regulations, and safety protocols. Reflecting on this year’s camp season, Fraser noted that the successful launch of a sailing program was a high point. However, unexpected staffing challenges meant that some team members had to step up in new ways. “Some of our staff found new talents in themselves,” Fraser said, illustrating the adaptability that the camp environment cultivates in its team.

Camp Kionata, represented by Marianne Boisvert in an Oct. 28 interview, faced similar challenges while pursuing ACQ accreditation. Boisvert explained that the camp underwent a rigorous inspection process last year, during which inspectors suggested multiple improvements. “We made all the recommended changes,” Boisvert noted, emphasizing that the camp had already prioritized safety but needed formalized procedures in place to meet ACQ requirements fully. “We wrote extensive protocols for team leaders and coordinators, creating guides to help staff carry out safety practices with consistency.” Boisvert added that the ACQ’s endorsement is a testament to the camp’s commitment to both staff and camper welfare.

One operational change at Camp Kionata was the introduction of new morning safety protocols, requiring coordinators to complete a checklist for site inspections. “This new system ensures that issues, like equipment maintenance, don’t go unnoticed for more than a couple of days,” said Boisvert. Furthermore, signage with essential safety rules was installed across the camp’s facilities, offering clear guidance to campers and reinforcing the camp’s structured safety approach.

Accreditation has not only reassured parents but has also contributed to Camp Kionata’s success in drawing participants. This past summer, the camp hosted nearly double its previous enrolment, increasing from around 300 campers in 2020 to 738 in 2024. Many campers enjoyed outings to attractions like the Granby Zoo and Capelton Mines, as well as visits to nearby communities, providing a more expansive experience that enriched the camp season. Boisvert mentioned that specialized camps also drew considerable interest, with 418 children participating in these unique programs over the summer.

However, increased enrolment presented a unique set of challenges. According to Boisvert, accommodating children with special needs without sufficient advance notice was particularly demanding. “There were cases where we had to recruit additional aides or adjust group sizes at the last minute,” Boisvert explained. She underscored the need for clearer communication from parents when special accommodations are required, which would enable the camp to better plan its staffing needs.

The ACQ inspection process itself is rigorous. At Camp Kionata, an inspector visited the site for four hours, interviewing staff, interacting with campers, and conducting a walkthrough across multiple camp sites in Waterville, Compton, Saint-Edwidge, and Dixville. “It was thorough,” Boisvert said. “It put everyone’s dedication on display, and we’re proud of what we achieved.” Boisvert expressed confidence that the camp is now well-positioned to continue providing quality programming, guided by the established standards of ACQ.

In addition to direct benefits for camp operations, ACQ accreditation serves as a valuable credential, reassuring parents about their children’s safety and the camp’s legitimacy. Both Fraser and Boisvert view the accreditation as a step toward elevating the overall reputation of camps in the region. While the certification process required significant investment in time and resources, both representatives agree that the benefits, including increased enrolment and improved operational consistency, make it worthwhile.

Moving forward, both camps remain committed to maintaining ACQ standards and providing memorable experiences for campers. Fraser and Boisvert anticipate another strong season ahead, confident that ACQ accreditation will continue to support their respective camps in fostering safe, enjoyable, and structured environments for local youth.

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